2 apk Privacy Policy — How Your Personal Data Is Collected, Used, and Protected

When you create an account on 2 apk, we collect the personal details you provide during registration — including your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect information you submit when you contact our support team, respond to a survey, or update your account profile. This data is necessary to verify your identity, confirm that you meet the minimum age requirement for gaming in the Philippines, and process your deposits and withdrawals in Philippine pesos. Without this information, we cannot open or maintain a compliant account for you. We handle all directly submitted data with strict access controls, and only authorised staff can view it for legitimate operational purposes.

Each time you visit or use the 2 apk platform — whether on a mobile browser or through the downloadable app — our systems automatically record certain technical information. This includes your IP address, device type and operating system, browser version, pages visited, session duration, and the links you click within the platform. We also collect information about your betting and gaming activity, such as the games you play, wager amounts, and transaction history. This data helps us detect unusual account behaviour, prevent fraud, and improve the overall mobile experience for Filipino players. We use cookies and similar tracking technologies to remember your preferences and keep your session secure; you can manage cookie settings through your browser, though some features may not work correctly if cookies are disabled.

To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your GCash number, bank account details, or other local payment method identifiers you choose to use. Full card numbers and sensitive authentication credentials are never stored on our servers — payment processing is handled through secure, encrypted channels that meet industry standards. We retain transaction records as required by applicable Philippine regulations and our internal compliance obligations. These records may be reviewed by our finance and compliance teams in the event of a dispute, suspected fraud, or regulatory audit. We do not use your payment data for any purpose other than processing your transactions and meeting our legal obligations.

The personal data we collect is used primarily to operate and improve the 2 apk platform for players in the Philippines. This includes processing your bets and transactions, verifying your identity and age, providing customer support, sending you important account notifications, and ensuring the platform remains secure and fair. We may also use your data to comply with our obligations under Philippine law, including anti-money laundering requirements and responsible gaming regulations. Where required by a regulator, law enforcement authority, or court order, we may be legally obligated to disclose certain account information. We will always inform you of such disclosures where we are permitted to do so by law.

If you have opted in to receive marketing communications, we may use your email address or mobile number to send you information about promotions, new features, and special offers available on the platform. You can opt out of marketing messages at any time by updating your account preferences or by following the unsubscribe instructions included in any message we send. Opting out of marketing will not affect your ability to use the platform or receive essential account-related notifications. We do not sell, rent, or trade your personal data to third-party marketers. Any promotional communications we send will always clearly identify 2 apk as the sender.

We do not sell your personal information to any third party. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their services on our behalf. All such third parties are contractually required to handle your data securely and in accordance with applicable privacy laws. We may also share data with gaming regulators, financial intelligence units, or law enforcement agencies when required by Philippine law or a valid legal process. In the event of a business restructuring or acquisition, your data may be transferred to a successor entity, and you will be notified of any such change.

We retain your personal data for as long as your account remains active and for a period thereafter as required by Philippine law and our regulatory obligations. Transaction records and identity verification documents are typically retained for a minimum of five years following account closure, in line with anti-money laundering requirements. Data that is no longer needed for any legal or operational purpose is securely deleted or anonymised. If you request account closure, we will begin the data retention review process promptly, though some records must be kept for the legally mandated period regardless of your request. You may contact our support team at any time to ask about the specific retention period that applies to your account data.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to access the personal data we hold about you, request corrections to inaccurate information, and object to certain types of processing. You may also request the deletion of your data where there is no longer a lawful basis for us to retain it, subject to our legal obligations. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all verified data subject requests within the timeframe required by applicable law. If you believe your privacy rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.